About
Shipping and payment terms
Here you will find all information about shipping and payment at ALIVE COLLECTIVE
Shipping conditions with DHL
Delivery with DHL is domestic (Germany) and to the following countries:
European countries, Switzerland.
Shipping costs (including VAT)
We calculate the shipping costs according to package size and shipping weight:
DHL package €4.95
Deliveries abroad:
We calculate the shipping costs abroad according to package size and shipping weight:
Switzerland €16.60
Austria €11.99
delivery times
Unless another period is specified in the respective offer, the goods are delivered in Germany and abroad within 7 - 14 days after the conclusion of the contract (if advance payment has been agreed, after the date of your payment instruction).
Please note that there is no delivery on Sundays and public holidays.
terms of payment
Accepted payment options
- Payment in advance by bank transfer
- Payment via PayPal
- Payment by invoice
- Payment via immidate transfer
More payment details
The invoice amount is to be paid within 8 days in the case of payment on account.
Our bank connection:
Munich bank
Name: ALIVE collective
IBAN: DE24 7019 0000 0002 6898 20
BIC: GENODEF1M01
Amount: the respective amount in euros
Purpose: Your invoice number
Contact
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